Refund policy
Refund & Return Policy
At CleanReach, we stand behind the quality of our Turbo Air Duster Pro™. Your satisfaction is our priority, and we've designed our return policy to be straightforward and fair.
30-Day Satisfaction Guarantee We offer a 30-day satisfaction guarantee from the date of delivery.
Returns
- Returns may be requested within 30 days of delivery
- Items must be unused, in original condition, and in original packaging
- Contact support before returning any item
- Original shipping fees are non-refundable
- Customers are responsible for return shipping costs unless the item is damaged or defective
Damaged or Defective Items Contact us within 7 days of delivery with photos. We'll cover return shipping and provide a replacement or full refund.
Refund Process
- Refunds are processed after the item is received and inspected
- Approved refunds are issued to the original payment method within 5–10 business days
- We reserve the right to refuse returns that don't meet policy requirements
Return Shipping Unless the item is damaged or defective, customers are responsible for return shipping. We recommend a trackable shipping method.
Contact Information Email: support@cleanreach.com — include your order number and reason for return.