Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment is received.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high demand, processing times may be slightly longer. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Times

We offer FREE shipping on all orders.

Estimated delivery times:

  • Canada: 7–15 Business Days

  • United States: 7–15 Business Days

  • International: 10–20 Business Days

Please note that delivery times are estimates and may vary depending on your location, customs processing, carrier delays, weather conditions, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Tracking information may take a few business days to update after your order has been dispatched.

Shipping Costs

We currently offer FREE shipping on all orders.

There are no additional shipping fees at checkout unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, we may not be able to modify or redirect the shipment.

Additional fees may apply if a package is returned due to an incorrect address.

Delayed or Lost Packages

While we work with reliable shipping partners, delivery delays can occasionally occur.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs inspections

  • Severe weather

  • Holidays

  • Incorrect customer information

  • Other circumstances beyond our control

If your package appears lost, please contact us and we will do our best to assist in locating your shipment.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number

  • Photos of the damaged item

  • Photos of the packaging

We will review the claim and work to provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping or your order status, please contact our support team through our Contact page.

We are committed to providing timely assistance and ensuring a smooth shopping experience.

Last Updated: June 2026